Terms of service
1. Overview
Welcome to Katherine Home. By accessing our website or purchasing our products, you agree to comply with and be bound by these Terms of Service.
2. Eligibility
You must be at least 18 years old or have parental consent to use our services and make purchases.
3. Product Information
We strive to ensure all product descriptions, images, and pricing are accurate. However, Katherine Home reserves the right to correct errors and update information without prior notice.
4. Orders & Payment
All orders are subject to availability. We accept secure payment methods via trusted gateways. Katherine Home reserves the right to refuse or cancel orders at our discretion.
5. Shipping & Delivery
Shipping times and costs are outlined in our Shipping Policy. International deliveries may be subject to customs fees and delays beyond our control.
6. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding eligibility and procedures.
7. Intellectual Property
All content on this website, including images, text, and logos, is the intellectual property of Katherine Home. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
Katherine Home is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
9. Text Message (SMS) Terms
By subscribing to Katherine Home text notifications, you agree to receive recurring automated messages, including order updates, promotions, and cart reminders, at the phone number provided. Consent is not a condition of purchase.
Message frequency may vary. Message and data rates may apply.
You may unsubscribe at any time by replying STOP to any message. For assistance, reply HELP or contact us through our contact form.
We respect your privacy. Your phone number and SMS consent will not be shared or sold to third parties for their marketing purposes.
Mobile Terms of Service
KATHERINE HOME
Last updated: April 30, 2026
The KATHERINE HOME mobile message service (the "Service") is operated by KATHERINE HOME (“KATHERINE HOME”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to KATHERINE HOME’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KATHERINE HOME through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with KATHERINE HOME. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18773314715 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other KATHERINE HOME mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18773314715 or email support@katherinehome.store.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
10. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved under these laws.
11. Contact Us
If you have any questions or concerns about your privacy, please submit your request through our contact form. Our team will respond as soon as possible.