Privacy policy
Effective Date: [4/30/2026]
Your privacy matters to us. Katherine Home is committed to protecting your personal information and ensuring a secure, trustworthy shopping experience.
1. Information We Collect
We collect personal information you provide when you:
- Place an order
- Create an account
- Contact customer support
- Subscribe to emails or marketing
This may include:
- Name
- Email address
- Shipping address
- Payment details (processed securely by trusted payment partners)
- Device or browsing information (IP address, pages visited, general location)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and updates
- Provide customer support
- Improve website performance and user experience
- Send marketing emails if you choose to subscribe (you may unsubscribe anytime)
SMS Marketing Section
Abandoned Cart Tracking
Katherine Home uses cookies and tracking technologies to monitor items placed in your shopping cart, including when a cart is abandoned. This information is used to determine when to send cart reminder messages via SMS.
Text Message Marketing
By subscribing to Katherine Home text notifications, you agree to receive recurring automated marketing messages (e.g., cart reminders, promotions) at the phone number provided. Consent is not a condition of purchase. Message and data rates may apply. You can unsubscribe at any time.
Data Usage
We collect and use your phone number to send you marketing and transactional messages. Your information will not be sold or shared with third parties for their marketing purposes.
Third-party clarification
This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Data Security
We take reasonable technical and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Sharing of Information
We do not sell or rent your personal data.
We may share necessary information with:
- Payment processors (for secure checkout)
- Shipping carriers (to deliver your order)
- Service providers who help operate our website or business
These partners are only allowed to use your information for the services we request.
We may also share information if required by law.
5. Cookies & Tracking
Our website uses cookies to improve browsing, analyze traffic, and personalize your experience.
You can manage cookie settings through your browser.
6. Your Choices
You may:
- Access or update your account information
- Unsubscribe from marketing emails
- Contact us for questions about your data
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
9. Contact Us
If you have any questions or concerns, please reach out through our contact form