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Frequently Asked Questions
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KATHERINE Candle ships within the United States and Internationally.
Orders are processed within 2–4 business days.
Delivery typically takes 2–7 business days after shipment.
Yes. Tracking details are emailed once your order ships.
All items are final sale for safety and quality reasons.
Refunds are issued only for damaged, defective, or incorrect items.
Contact us within 7 days of delivery with clear photos.
We’ll review and provide a resolution.
You can contact us through our contact page! We will be happy to assist you.

